Refund policy

RETURN & REFUND POLICY
30-DAY RETURNS
We accept returns within 30 days of delivery. If you're not completely satisfied with your purchase, contact us and we'll make it right.

ELIGIBLE FOR REFUND OR REPLACEMENT
Refunds or replacements are available in the following situations:
1. We sent the wrong item or color
2. Your package is lost (tracking has not updated for more than 15 days)
3. Your package arrived damaged within 5 days of receipt

HOW TO REQUEST A RETURN
1. Contact us at businessinquiresja@yahoo.com with your order number
2. Explain the reason for your return
3. We will review your request and provide return shipping instructions if approved
4. Ship the item back to us in its original condition

REFUND PROCESSING
Refunds are processed within 7-10 business days of us receiving your returned item. The refund will be credited back to your original payment method.

NOT ELIGIBLE FOR REFUND
Refunds cannot be issued in the following situations:
1. You change your mind or don't like the product
2. Your package was delivered to your address but you could not be contacted
3. You provided an incorrect shipping address
4. Your location is a remote region with restricted shipping
5. Your package has arrived at our warehouse and is being prepared for shipment

SHIPPING UPGRADE REFUNDS
Shipping upgrades are non-refundable. All orders include free standard shipping worldwide.

QUESTIONS?
For any questions about returns or refunds, reach out to businessinquiresja@yahoo.com and we'll help you out.